Frequently Asked Questions

TripShed helps air passengers claim compensation for flight disruptions such as delays, cancellations, missed connections, denied boarding, and baggage issues ✈️ Instead of dealing with airlines yourself, TripShed handles the entire process on your behalf — from checking eligibility and preparing your claim to communicating with the airline and following up until you receive your compensation 📩 Our service is based on passenger rights under Canadian regulations (APPR) and international laws like the Montreal Convention, ensuring you receive the maximum compensation you’re legally entitled to — without the hassle, paperwork, or stress ✅

TripShed makes it simple for passengers to claim compensation by handling the entire process from start to finish. Once you submit your flight details, we instantly check your eligibility under Canadian regulations (APPR) and the Montreal Convention. Our system calculates the compensation you may be entitled to and guides you through submitting the required information and documents. After submission, our team prepares and files your claim with the airline, manages all communication, and follows up until a final resolution is reached. If needed, we can escalate your case to the appropriate authorities to maximize your chances of success. You don’t need to deal with airlines, paperwork, or legal complexities — TripShed does everything on your behalf to help you receive the compensation you deserve.

TripShed is different from claiming directly with an airline because we handle the entire process for you and maximize your chances of success. When you claim directly with an airline, you often face long delays, generic rejections, and complex legal rules under APPR and the Montreal Convention. Most passengers don’t know how to challenge these decisions or follow up effectively. With TripShed, you get: • End-to-end claim handling — we prepare, submit, and manage your claim • Expert knowledge of airline regulations — we know when airlines must pay • Stronger follow-ups and escalation — including escalation to authorities if needed • Higher success rate — we push back against unfair rejections • Zero hassle for you — no emails, no calls, no paperwork Instead of spending weeks dealing with airlines, you simply submit your claim once — and TripShed takes care of everything until you get paid.

No — you do NOT need to contact the airline yourself. Once you submit your claim with TripShed, we handle all communication with the airline on your behalf. This includes preparing your claim, submitting it correctly, following up, and responding to any airline queries. You don’t need to send emails, make calls, or deal with complex airline policies — TripShed takes care of everything from start to finish. If any additional information is required, we’ll simply notify you — otherwise, you can sit back while we work to secure your compensation.

Yes — you may need to pay a small upfront fee to start your claim, depending on the plan you choose. TripShed offers two flexible options: 1. Commission Plan Small upfront fee (e.g. CAD 19.99) to begin your claim 35% success fee only if you win (deducted from your compensation) Lower upfront cost, but lower final payout 2. Upfront Plan (Best Value) One-time upfront fee (e.g. CAD 19.99 - CAD 89.99) No success fee — you keep 100% of your compensation Higher upfront cost, but maximum payout For example, on a CAD 700 claim: Commission Plan → You receive ~CAD 435 Upfront Plan → You receive full CAD 700 👉 If your claim is unsuccessful, you don’t lose your money — you receive TripShed credits that can be used for future claims (for yourself, family, or friends). This way, you can choose between low upfront risk or maximum earnings — whichever suits you best.

TripShed makes money through transparent service fees, based on the plan you choose. Commission Plan: We charge a small upfront fee (CAD 19.99) plus a 35% success fee only if your claim is successful. Upfront Plan: You pay a one-time upfront fee, and no success fee is deducted — you keep 100% of your compensation. There are no hidden charges, and you only pay for the service of handling your claim, including airline communication and legal follow-ups.

Yes — TripShed is safe, legitimate, and built to protect your interests. Trusted by 10K+ of passengers who have successfully claimed compensation Secure and private — your data is protected and used only for your claim Transparent process with clear fees and no hidden charges Expert handling under Canada’s Air Passenger Protection Regulations (APPR) We handle everything — from airline communication to legal follow-ups You stay in control at all times, with real-time updates and full visibility of your claim. TripShed is a reliable, secure, and hassle-free way to claim the compensation you’re entitled to.

Yes — TripShed can handle claims for multiple passengers in one booking. You can include up to 6 passengers in a single claim, making it easy to claim compensation for family or group travel. If your booking includes more than 6 passengers, simply submit an additional claim for the remaining passengers.